FAQs

Frequently Asked Questions

Q: What types of products do you sell? A: At Season Store.shop, we sell a variety of products related to each season. This includes home décor, outdoor garden accessories, entertainment items, holiday decorations, and more. Our catalogue changes with the seasons, so there's always something new to discover!

Q: How often do you update your product range? A: We update our product range multiple times a year, in line with the changing seasons and events. However, we occasionally introduce special collections related to holidays and events, so we recommend checking our website regularly.

Q: Where do you ship from? A: Most of our products ship directly from Hong Kong and China.

Q: Do you offer international shipping? A: Yes! We offer woldwide shipping.

Q: How can I cancel my order? A: We aim to ship orders as fast as possible, you must therefore request any changes/cancellations to your order withis 12 hours of ordering.  All requests after this time will be unable to be changed or cancelled.

Q: How do I return an item? A: You can reach our customer service team by visiting our Contact Us page, or email us directly at support@seasonstore.shop.

Q: Is your site secure for online purchases? A: Absolutely. At Season Store.shop, we take your privacy and security seriously. Our site uses SSL encryption, ensuring all your transactions are secure.

Q: How can I get in touch with customer service? A: We'd love to hear from you! You can reach our customer service team by visiting our Contact Us page, or email us directly at support@seasonstore.shop.

We hope this FAQ page answers your questions. If you have any other queries, please don't hesitate to reach out to us. We are here to make your shopping experience as smooth and enjoyable as possible. Thank you for choosing Season Store.shop!